LANGSPECTOR SUPPORT
How can we help?
Use our secure support system for technical questions, license issues, billing, bug reports, pre-sales questions or anything else related to LangSpector.
ONLINE TICKET SUPPORT
No email account or customer login required.
When you submit a request, LangSpector creates a private support ticket and sends a secure access link to the email address you provide.
Use that link to read our replies and continue the conversation directly on the website.
You do not need to create an account.
HOW SUPPORT WORKS
A simple, private conversation from start to finish.
01
Send your request
Choose the type of request and describe the issue as clearly as possible.
02
Receive your ticket
A ticket number and secure access link are sent to your email address.
03
Follow the conversation
Open your private ticket page to read support replies and send additional information.
04
Keep the link
The secure link gives you access to the ticket without requiring a customer account.
WHAT CAN WE HELP WITH?
Choose the category that best matches your request.
Technical support
Installation, scans, reports, compatibility or unexpected behaviour.
License & activation
Activation problems, installation slots or license-status questions.
Billing & payment
Purchases, renewals, cancellations or payment-related questions.
Bug report
Report behaviour that appears incorrect or reproducible.
Pre-sales question
Ask about features, plans, compatibility or licensing before purchasing.
Other requests
Feature requests, privacy or security questions, and other LangSpector enquiries.
Help us understand the problem faster.
For technical or licensing requests, provide as much relevant information as possible without including passwords or other sensitive credentials.
- Describe what you expected to happen
- Describe what actually happened
- Include the affected website URL when relevant
- Specify whether you use LangSpector Free or Pro
- Include any exact error message you see
- Never send WordPress, hosting or Stripe passwords
OPEN A SUPPORT TICKET
Tell us how we can help.
Complete the form below. After submission, keep the secure ticket link sent to your email address so you can follow and continue the conversation.
Support replies are handled through your ticket.
Email messages are used to notify you when a ticket is created or updated.
To continue the conversation, use the secure ticket link contained in the notification rather than replying directly to the email.
Keep this link private because it provides access to your support conversation.
You may already find the answer.
Before opening a ticket, you can also check the documentation and FAQ for installation, audit, licensing and compatibility information.